Account recovery
Start with password recovery
If you use a password to sign in, select Forgot Password? on the Atellagent sign-in screen. If your organization uses SSO, contact your organization administrator first.
Support
Need help accessing Atellagent?
Use this public page if you cannot sign in, cannot use your organization identity provider, or need account-recovery assistance.
Still locked out?
Contact the support team
Email support@atellagent.com from the address associated with your account. Include your sign-in email and a brief description of the issue.
Keep your request safe
Do not send passwords, API keys, recovery codes, customer data, or other sensitive content over email. For product questions and authenticated issue reports, use the Support page inside the Atellagent dashboard after you can sign in.